Privacy Policy

DISCLOSURE TEXT ON THE PROCESSING OF PERSONAL DATA WHEN THE LAW NO. 6698 ("PRIVACY POLICY") IS OBSERVED

As Carna Tourism and Organization Trade Limited Company, our company, which is a Travel Agency registered with TÜRSAB, attaches great importance to ensuring the security of your personal information, which you have communicated to us both while using our website and by other means, taking into account the safety of our valued customers. We would like to enlighten and inform you about the "Personal Data Protection Law" No. 6698 and some definitions specified in this legislation.

Our goal is to make it work. in line with your satisfaction, it is to inform you in the most transparent way about the way your personal data is taken, the purposes for which it is processed, its legal reasons and your rights.

Within the scope of PRIVACY POLICY, our company acts as a data controller.

Our company has submitted all kinds of personal data (information contained in the documents required for visa, identity/passport information, contact information, phone number, in accordance with the Personal Data Protection Law No. 6698 (PRIVACY POLICY), which came into force on April 7, 2016, in terms of e-mail address, residence address and other contact information, health information, image/audio recording/photo, credit card information/account numbers, biometric and genetic data, health data, personal data and information of our company Carna Tourism and Organization Trade Limited Company as data controller is explained in the law; to obtain, save, store, maintain, update, modify, rearrange, disclose, transfer, share, classify, anonymize and process to third parties where permitted by law and in other ways as permitted by law.

Purposes and legal reasons for the processing of your personal data; Within the scope of all kinds of consumer legislation, including the Consumer Protection Law No. 6502 ("TKHK") and the Personal Data Protection Act, the fulfillment, execution and development of the procedures related to package tour, including those that can be offered as an agency, promotion, marketing and campaign activities for these services and products, the fulfillment of the package tour contracts that you have concluded and/or concluded; Your personal data is processed in order to carry out intelligence, information research and valuations, planning, statistics, customer satisfaction studies, ensuring security and compliance with domestic and international legislation, compliance with information retention, reporting, information obligations stipulated by official DISCLOSURE TEXT ON THE PROCESSING OF PERSONAL DATA WHEN THE LAW NO. 6698 ("PRIVACY POLICY ") IS OBSERVED
As Carna Tourism and Organization Trade Limited Company, our company, which is a Travel Agency registered with TÜRSAB, attaches great importance to ensuring the security of your personal information, which you have communicated to us both while using our website and by other means, taking into account the safety of our valued customers. We would like to enlighten and inform you about the "Personal Data Protection Law" No. 6698 and some definitions specified in this legislation.

Our goal is to make it work. in line with your satisfaction, it is to inform you in the most transparent way about the way your personal data is taken, the purposes for which it is processed, its legal reasons and your rights.

Within the scope of PRIVACY POLICY, our company acts as a data controller.

Our company has submitted all kinds of personal data (information contained in the documents required for visa, identity/passport information, contact information, phone number, in accordance with the Personal Data Protection Law No. 6698 (PRIVACY POLICY), which came into force on April 7, 2016, in terms of e-mail address, residence address and other contact information, health information, image/audio recording/photo, credit card information/account numbers, biometric and genetic data, health data, personal data and information of our company Carna Tourism and Organization Trade Limited Company as data controller is explained in the law; to obtain, save, store, maintain, update, modify, rearrange, disclose, transfer, share, classify, anonymize and process to third parties where permitted by law and in other ways as permitted by law.

Purposes and legal reasons for the processing of your personal data; Within the scope of all kinds of consumer legislation, including the Consumer Protection Law No. 6502 ("TKHK") and the Personal Data Protection Act, the fulfillment, execution and development of the procedures related to package tour, including those that can be offered as an agency, promotion, marketing and campaign activities for these services and products, the fulfillment of the package tour contracts that you have concluded and/or concluded; Your personal data is processed in order to carry out intelligence, information research and valuations, planning, statistics, customer satisfaction studies, ensuring security and compliance with domestic and international legislation, compliance with information retention, reporting, information obligations stipulated by official and private institutions, organizations and authorities, providing better and reliable services to you, developing services and products suitable for you and maintaining this continuously. By our branches, agents, call center, affiliated companies or by our websites and social media pages on behalf of our Company and Company as data controllers or through all kinds of channels, including but not limited to; personal and/or private personal data; may be obtained, recorded, stored, modified, updated, periodically controlled, rearranged, classified, stored for the purpose for which they were processed or for the period stipulated in the applicable law, In the event of legal or service-related actual requirements, the 3rd person who is a resident of turkey or abroad may be shared with the natural person/legal person, service provider and supplier companies, insurance companies and/or sub-agents of our Company, transferred abroad or prevented from being used in accordance with legal or service-related actual requirements.

How personal data is collected: Your personal data is a complement or extension of the activities of Carna Tourism and Organization Trade Limited through our branches/sub-agencies/website/call center/partner or suppliers and all channels, including but not limited to, our company, Carna Tourism and Organization Trade Limited, Any transaction carried out on the data such as obtaining, recording, storing, maintaining, modifying, rearranging, explaining, transferring, inheriting, making available, classifying or preventing its use, which is completely or partially automated through contracted organizations and support service organizations and other similar channels, or by non-automated means, provided that they are part of any data recording system, can be collected in written, oral or electronic media by automated or non-automated means.

For the purposes mentioned above, the persons/organizations to whom personal data may be transferred: Your Personal Data; While our company, our agencies, the Travel Agencies and Travel Agencies Association Law No. 1618 and the Travel Agencies Regulation prepared on the basis of this law, carry out the activities of the travel agency specified in the provisions, the 3rd person makes agreements with the suppliers and makes reservation records for the service delivery on your 16th name. Therefore, the 3rd person shares the necessary personal information with the suppliers (accommodation companies, airlines, companies providing transportation services including land and sea, car rental companies, insurance companies, transfer personnel, guides and persons and organizations related to the service provided, not limited to them) and other third parties with whom you have express consent; can be transferred.

Therefore, our company will be able to process your personal data as specified in Law No. 6698 with our company, branches and sub-agencies and other persons and organizations in order to provide better service to you in addition to fulfilling its obligations arising from the legislation to which our company is subject and those who are allowed to process information within the scope of tourism and consumer law legislation with the persons, institutions and organizations authorized by our laws.

Section 11 of the Law. Your Rights within the Framework of article; by contacting our company, you can
a) to find out if it has been processed,

b) requesting information about your personal data if it has been processed,

c) to find out the purpose of processing your personal data and whether it is used in accordance with its purpose,

ç) to know the third parties to whom your personal data is transferred at home or abroad,

d) request that your personal data be corrected if it is incomplete or incorrectly processed,

e) Request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the Law,

f) request notification of transactions made to third parties to whom your personal data is transferred in accordance with paragraphs (d) and (e) listed above,

g) objecting to the emergence of a result against you due to the exclusive analysis of your personal data with automated systems,

ğ) request compensation for damages if you suffer damages due to the unlawful processing of your personal data,

you have the right.

If the fulfillment of your rights and requests requires a separate cost, we reserve the right to claim the costs to be made by our company in accordance with article 13 of the PRIVACY POLICY titled "Application to the data controller".

Non-Consent-Free States are required under Section 5 of the Personal Data Protection Law No. 6698. In accordance with paragraph 2 of article 2, provided that it is clearly stipulated in the law, is directly related to the establishment or performance of a contract, the processing of personal data belonging to the parties to the contract is necessary, and it is mandatory for Carna Tourism and Organization Trade Limited to fulfill its legal obligation as a data controller, data processing is mandatory for the establishment, exercise or protection of a right, data processing is mandatory for the legitimate interests of our company, which is responsible for data, provided that it does not harm the fundamental rights and freedoms of the person concerned, and is included in official records or balance sheets and activity reports in accordance with the principle of openness published or made public or contained in the laws. data to be disclosed in order to clarify the public in accordance with the provisions of the field or laws and to fulfill the legal obligations arising from the legislation subject to by Carna Tourism and Organization Trade Limited Company and/or to fulfill the obligation to transfer the Data to persons who may request secrets due to legal obligations and/or laws. , its use and transfers are not subject to the obligation of Carna Tourism and Organization Trade Limited to keep secrets and carna Tourism and Organization Trade Limited is authorized to disclose, give, process and transfer such Data to the relevant persons without the need for a consent or explicit declaration of consent for this Data.

Our Retention Obligation arising from the Law; In accordance with the Regulation on Non-Workplace Contracts and The Regulation on Distance Contracts, which are prepared on the basis of articles 47, 48 and 84 of the Law on Consumer Protection dated 7/11/2013 and numbered 6502, it is a legal obligation for your information and documents to be kept by our company for three years. If you request the deletion or destruction of your personal data, your request may be fulfilled at the end of that three-year period. Even if the aforementioned periods have passed; In order to improve and make our company's services more secure, your data may be anonymized in the legitimate interests of our company in order to make possible evaluations by our company. Your personal data, which is not covered above, will be deleted upon your request.


and private institutions, organizations and authorities, providing better and reliable services to you, developing services and products suitable for you and maintaining this continuously. By our branches, agents, call center, affiliated companies or by our websites and social media pages on behalf of our Company and Company as data controllers or through all kinds of channels, including but not limited to; personal and/or private personal data; may be obtained, recorded, stored, modified, updated, periodically controlled, rearranged, classified, stored for the purpose for which they were processed or for the period stipulated in the applicable law, In the event of legal or service-related actual requirements, the 3rd person who is a resident of turkey or abroad may be shared with the natural person/legal person, service provider and supplier companies, insurance companies and/or sub-agents of our Company, transferred abroad or prevented from being used in accordance with legal or service-related actual requirements.

How personal data is collected: Your personal data is a complement or extension of the activities of Carna Tourism and Organization Trade Limited through our branches/sub-agencies/website/call center/partner or suppliers and all channels, including but not limited to, our company, Carna Tourism and Organization Trade Limited, Any transaction carried out on the data such as obtaining, recording, storing, maintaining, modifying, rearranging, explaining, transferring, inheriting, making available, classifying or preventing its use, which is completely or partially automated through contracted organizations and support service organizations and other similar channels, or by non-automated means, provided that they are part of any data recording system, can be collected in written, oral or electronic media by automated or non-automated means.

For the purposes mentioned above, the persons/organizations to whom personal data may be transferred: Your Personal Data; While our company, our agencies, the Travel Agencies and Travel Agencies Association Law No. 1618 and the Travel Agencies Regulation prepared on the basis of this law, carry out the activities of the travel agency specified in the provisions, the 3rd person makes agreements with the suppliers and makes reservation records for the service delivery on your 16th name. Therefore, the 3rd person shares the necessary personal information with the suppliers (accommodation companies, airlines, companies providing transportation services including land and sea, car rental companies, insurance companies, transfer personnel, guides and persons and organizations related to the service provided, not limited to them) and other third parties with whom you have express consent; can be transferred.

Therefore, our company will be able to process your personal data as specified in Law No. 6698 with our company, branches and sub-agencies and other persons and organizations in order to provide better service to you in addition to fulfilling its obligations arising from the legislation to which our company is subject and those who are allowed to process information within the scope of tourism and consumer law legislation with the persons, institutions and organizations authorized by our laws.

Section 11 of the Law. Your Rights within the Framework of article; by contacting our company, you can
a) to find out if it has been processed,

b) requesting information about your personal data if it has been processed,

c) to find out the purpose of processing your personal data and whether it is used in accordance with its purpose,

ç) to know the third parties to whom your personal data is transferred at home or abroad,

d) request that your personal data be corrected if it is incomplete or incorrectly processed,

e) Request the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the Law,

f) request notification of transactions made to third parties to whom your personal data is transferred in accordance with paragraphs (d) and (e) listed above,

g) objecting to the emergence of a result against you due to the exclusive analysis of your personal data with automated systems,

ğ) request compensation for damages if you suffer damages due to the unlawful processing of your personal data,

you have the right.

If the fulfillment of your rights and requests requires a separate cost, we reserve the right to claim the costs to be made by our company in accordance with article 13 of the PRIVACY POLICY titled "Application to the data controller".

Non-Consent-Free States are required under Section 5 of the Personal Data Protection Law No. 6698. In accordance with paragraph 2 of article 2, provided that it is clearly stipulated in the law, is directly related to the establishment or performance of a contract, the processing of personal data belonging to the parties to the contract is necessary, and it is mandatory for Carna Tourism and Organization Trade Limited to fulfill its legal obligation as a data controller, data processing is mandatory for the establishment, exercise or protection of a right, data processing is mandatory for the legitimate interests of our company, which is responsible for data, provided that it does not harm the fundamental rights and freedoms of the person concerned, and is included in official records or balance sheets and activity reports in accordance with the principle of openness published or made public or contained in the laws. data to be disclosed in order to clarify the public in accordance with the provisions of the field or laws and to fulfill the legal obligations arising from the legislation subject to by Carna Tourism and Organization Trade Limited Company and/or to fulfill the obligation to transfer the Data to persons who may request secrets due to legal obligations and/or laws. , its use and transfers are not subject to the obligation of Carna Tourism and Organization Trade Limited to keep secrets and carna Tourism and Organization Trade Limited is authorized to disclose, give, process and transfer such Data to the relevant persons without the need for a consent or explicit declaration of consent for this Data.

Our Retention Obligation arising from the Law; In accordance with the Regulation on Non-Workplace Contracts and The Regulation on Distance Contracts, which are prepared on the basis of articles 47, 48 and 84 of the Law on Consumer Protection dated 7/11/2013 and numbered 6502, it is a legal obligation for your information and documents to be kept by our company for three years. If you request the deletion or destruction of your personal data, your request may be fulfilled at the end of that three-year period. Even if the aforementioned periods have passed; In order to improve and make our company's services more secure, your data may be anonymized in the legitimate interests of our company in order to make possible evaluations by our company. Your personal data, which is not covered above, will be deleted upon your request.